The digital transformation of financial services is not driven from within the industry, but from the rapidly evolving customer behavior that’s adopting digital faster than any company can keep up with. Customers expect to be served anytime, anywhere, through any channel they choose to instead of the standard 8pm till 2pm counter-desk module. This approach requires a solid yet agile infrastructure to support and maintain the quantity and quality of personalized transactions. As a gold-certified Microsoft partner, Netways helps banks adopt intelligent digital transformation by partnering up on: