Employee Today, the organization’s touchpoints that make up the customer’s journey are rapidly sprouting throughout the digital and physical world. This parading shift is creating an influx of data about the company, customers, processes and employees themselves rendering decision making processes vulnerable to inaccuracies due to the endless and complex variables at stake.
While the digital journey of customers continuously evolves, so does the applications used by employees to operate it. The Netways Intelligent Cloud helps organizations create intelligent collaboration between employees inside the organization to align with the customer’s journey. When powered by analytics, data and collective knowledge, the decision making process accelerates operational efficiency. The intelligent cloud also provides employees with tools to build their own applications allowing customization of workflow platforms to boost productivity and tailor to customer needs while creating a thriving culture of innovation.